Operators and Employees of Essential Businesses

Running Essential Errands

Use of Cloth Face Coverings to Prevent COVID-19

Emergency Child Care English, Spanish

Patient Guidance-what to do if you feel sick

Businesses & Employers

Caring for a sick individual at home

Childcare Programs & K-12 Schools

College & Universities

Community and Faith-Based Organizations

Correctional Facilities

Dental Settings

First Responders EMS & 911 Call Centers

Healthcare Professionals, Hospitals, Laboratories

Higher Risk Populations

Home Care

Homeless Shelters

Laboratories

Law Enforcement

Long-Term Care Facilities

Malls and Shopping Centers

Mass Transit

Migrant Farm Workers and their Employers

PPE in Non-Medical Settings

Public Facing Businesses and Agencies 

Restaurants and Bars

Schools & Childcare

Syringe Service Programs 

Travelers

Working with People with Disabilities

*A complete cleaning list for COVID-19

Testing locations in Iredell County

Please contact your primary care provider if you feel you need to be tested for COVID-19. Below are additional testing locations.

Please call prior to visiting a COVID-19 testing location, this will protect the health of you and others.

Piedmont HealthCare Urgent Care – Statesville (phone: 833-463-6742)

Piedmont HealthCare Express Care – Mooresville (phone: 833-463-6742)

Iredell Memorial Hospital (phone: 704-873-5661)

Davis Regional Medical Center (phone: 704-873-0281)

Lake Norman Regional Medical Center (phone: 704-660-4000)

*Statesville Family Medicine (phone: 704-838-1234)

*If you are not currently a Statesville Family Medicine patient, you will need to establish care prior to being tested for COVID-19. Please call for more information.

FastMed is now offering COVID-19 testing and antibody testing at all FastMed Urgent Care clinics.

No appointment is needed. Walk-ins accepted. Patients are able to check-in online to save time, but it is not necessary. FastMed also offers telemedicine services – including COVID-19 assessments. If a Provider deems a test necessary, patients will be sent to the nearest clinic after their virtual visit. For diagnostic testing, patients displaying COVID-19 related symptoms will be evaluated by a FastMed provider who will determine if a test is appropriate. For antibody testing, patients who have never been symptomatic or have been symptomatic but have recovered from acute illness for 2 weeks will be evaluated by a FastMed provider to administer the antibody test.

Below are FastMed clinics in Iredell County:

Mooresville

• Address: 168 Norman Station Blvd Q, Mooresville, NC 28117
• Phone: (704) 235-0686
• Website: https://www.fastmed.com/health-resources/mooresville-nc-welcomes-fastmed/

Statesville

• Address: 252 Turnersburg Hwy Suite E, Statesville, NC 28625
• Phone: (704) 818-0369
• Website: https://www.fastmed.com/urgent-care-centers/statesville-nc-walk-in-clinic/

Surrounding FastMed clinics offer testing services in Charlotte, Salisbury, Concord, Hickory and more. Additional information can be found online: https://www.fastmed.com/urgent-care-centers/north-carolina-walk-in-clinics-and-family-medicine-locations/.

CVS pharmacy on Turnersburg Hwy is offering drive up testing. You must do an online COVID-19 assessment and make an appointment for this service. For more information click here.

Recommendations for Individuals Confirmed to have or being evaluated for COVID-19.  

• If you do not know your test results yet, you should remain at home until your provider or public health officials inform you that your test was negative
• If your test results for COVID-19 are positive, you should remain in your home until all of the following criteria are met: 1) At least 3 days (72 hours) have passed since recovery defined as resolution of fever without the use of fever-reducing medications and improvement in respiratory symptoms (ex. cough, shortness of breath); and 2) At least 7 days have passed since your symptoms first appeared.  Notify the Iredell County Health Department if you believe you have met all criteria.
• Restrict visitors who do not have an essential need to be in your home.  Notify all visitors of your isolation status prior to entry into your home and keep of log of all visitors.
• If you plan to move to a new address or leave the county, notify the Iredell County Health Department at 704-878-5300. 
• Call a doctor or seek care if you have an urgent medical need.  Before seeking medical care, call ahead and get instructions from the provider before arriving at the medical office, clinic or hospital.  Notify them that you have been tested for the virus that causes COVID-19 or that you are infected with the virus that causes COVID-19 so arrangements can be made, as necessary, to prevent transmission to others in the healthcare setting.  Next, notify the Iredell County Health Department at 704-878-5300. 
• If a medical emergency arises and you need to call 911, inform the first responders that you are being tested for the virus that causes COVID-19 or that you have tested positive for the virus that causes COVID-19.  Next, notify the Iredell County Health Department at 704-878-5300.
• Separate yourself from other people in your home.  If possible, stay in a different room from other people in your home.  If available, use a separate bathroom. 
• Avoid sharing household items like dishes, drinking glasses, eating utensils, towels, bedding or other items with other people in your home.  After using these items, make sure they are washed thoroughly with soap and water.
• Cover your mouth and nose with a tissue when you cough or sneeze, or you can cough or sneeze into your sleeve.  Throw used tissues in a lined trash can and immediately wash your hands with soap and water for at least 20 seconds or use an alcohol- based hand sanitizer.
• Wash your hands often and thoroughly with soap and water for at least 20 seconds.  You can use an alcohol-based hand sanitizer if soap and water are not available and if your hands are not visibly dirty.  Avoid touching your eyes, nose and mouth with unwashed hands. 
• Wear a facemask that covers your nose and mouth when you are in the same room with other people and when you visit a healthcare provider. 
• Make sure that touchable surfaces, such as counters, tabletops, doorknobs, bathroom fixtures etc., are cleaned regularly with a household disinfectant with a label that reads EPA-registered for coronaviruses. 
• Stay away from older adults, very young children and those who have compromised immune systems or chronic health conditions.  This includes people with chronic heart, lung or kidney conditions, diabetes and cancer.

For additional information visit:

https://files.nc.gov/ncdhhs/2019-nCoV-Interim-Guidance-for-Home-Care.pdf

https://files.nc.gov/ncdhhs/documents/files/covid-19/PUI-IsolationGuidance-031720--002-.pdf

https://files.nc.gov/ncdhhs/documents/files/covid-19/VisitorLog031820.pdf

https://files.nc.gov/ncdhhs/documents/files/covid-19/Home-Care-Isolation-Guidance-PUI-031820.pdf

Recommendations for Individuals exposed to a person with COVID-19 Infection

• Remain in your home for the next 14 days following your last exposure
• Record your temperature and symptoms every 12 hours. 
• Avoid close contact with any persons other than those in your household.  Practice social distancing.  Do not go to any public spaces for gatherings or group meetings.   If you do have a visitor, make sure that they are aware of your quarantine before they enter your home.  They should remain at least of 6 feet away from you at all times.  You should also keep a log of all visitors.   
• If you plan to move to a new address or leave the county, notify the Iredell County Health Department at 704-878-5300
• Call a doctor or seek care if you have an urgent medical need.  Before seeking medical care, call ahead and get instructions from the provider before arriving at the medical office, clinic or hospital.  Notify them that you may have been exposed to COVID-19 so arrangements can be made, as necessary, to prevent transmission to others in the healthcare setting.  Next notify the Iredell County Health Department at 704-878-5334 or 704-878-5300.
• If a medical emergency arises and you need to call 911, inform the dispatcher that you may have been exposed to COVID-19.  Next notify the Iredell County Health Department at 704-878-5334 or 704-878-5300.

Iredell County Health Department Press Releases

Independence Day 7.2.20

Community Testing Partnership with Starmed 6.12.20

Community Testing 6.8.20

Second Long Term Care Outbreak 5.25.20

COVID-19 Testing 5.8.20

Sixth COVID-19 Death in Iredell County 4.27.20

Fifth COVID-19 Death in Iredell County 4.24.20

Fourth COVID-19 Death in Iredell County 4.23.20 

Iredell County COVID-19 data 4.23.20

Iredell County Confirms COVID-19 at a Long Term Care Facility 4.18.2020

Third COVID-19 Death in Iredell County 4.16.2020

Second COVID-19 Death in Iredell County 4.14.2020

Cloth Mask Guidance 4.9.2020

First COVID-19 Death in Iredell County 4.8.2020

Community Call to Action 3.30.20

Changes in COVID Testing 3.25.20

Iredell County COVID Update 3.23.20

Additional Cases of COVID in Iredell County 3.22.20

Third Case of COVID in Iredell County 3.22.20

Second Case of COVID Iredell County 3.18.20

First Case of COVID Iredell County 3.16.2020

UPDATED Iredell County COVID-19 Mitigation Guidance 3.13.2020

Iredell County COVID-19 Mitigation Guidance 3.12.2020

Novel Coronavirus, 2019 3.2.2020

North Carolina Department of Health and Human Services Press Releases

CLICK HERE for full list of FAQ’s

Why does Iredell County not release more information about cases?

Local health directors in North Carolina are required by law to investigate cases and outbreaks of communicable diseases and conditions. Preventing and controlling the spread of communicable diseases is one of the core activities of public health systems. Both federal and state laws provide part of the infrastructure that allows public health systems to detect and respond to these diseases and conditions. These laws and regulations set forth measures that specify the steps individuals, health care providers, public health officials, or others must take to control the spread of disease. Other laws and regulations, like the Health Information Portability and Accountability Act (HIPAA), provide guidance regarding how to assure protection of confidential information and who can access protected health information to carry out health care activities to benefit patients.

It is important to know that public health, which includes the Iredell County Health Department, operates under these various laws and regulations and is mandated to protect the privacy of individuals who have been diagnosed with any communicable disease, like COVID-19, and therefore, we do not release any information that could identify them; this includes demographic and geographical information. Our agency works closely under the guidance of the North Carolina Department of Health and Human Services (NCDHHS), and per their guidance, releasing identifiable information for anyone who has tested positive for COVID-19 would be unlawful.

When an individual is suspected of having contracted COVID-19, and we are notified by the medical provider or the State, we begin working diligently with the patient to trace all contacts an individual made while contagious and we notify anyone who may have been exposed. Please note that we cannot identify the person(s) from which the exposure occurred. There is a step-by-step formal investigation process that is tedious but effective. During this disease investigation process, other possible exposed persons, and potentially business owners or others will be notified of any potential exposure, as applicable. The level of exposure would then determine the need for quarantine of the exposed person and the requirements placed on this person in quarantine. This process is conducted by our skilled communicable disease staff who are exceptionally trained to thoroughly examine each individual situation in order to mitigate further spread.

In order to be tested for COVID-19, you MUST be displaying symptoms related to COVID-19. Symptoms include:

• Fever
• Cough
• Shortness of Breath

Testing locations in Iredell County

Please contact your primary care provider if you feel you need to be tested for COVID-19. Below are additional testing locations.

Please call prior to visiting a COVID-19 testing location, this will protect the health of you and others.

Piedmont HealthCare Urgent Care – Statesville (phone: 833-463-6742)

Piedmont HealthCare Express Care – Mooresville (phone: 833-463-6742)

Iredell Memorial Hospital (phone: 704-873-5661)

Davis Regional Medical Center (phone: 704-873-0281)

Lake Norman Regional Medical Center (phone: 704-660-4000)

*Statesville Family Medicine (phone: 704-838-1234)

*If you are not currently a Statesville Family Medicine patient, you will need to establish care prior to being tested for COVID-19. Please call for more information

Guidance Related to Essential Business Designation

Protocol for Essential Business: During times of emergency, local and state government may choose to order a Shelter-in-place restriction on businesses and residents. To continue operations through a restriction or curfew, your business must apply for Re-Entry. The North Carolina Business Emergency Operations Center offers these steps to complete that request. For guidance on how the CISA defines “Essential Critical Infrastructure Workers”, click here. Businesses should email beoc@ncdps.gov and Cc: matthew@iredelledc.com with the following:

• Business name
• Point of Contact including: 
  • Name
  • Email
  • Phone number(s)
  • Address
• Nature of their business and why their operations are critical
• Business website

What is novel coronavirus (COVID-19)?

A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

A diagnosis with coronavirus 229E, NL63, OC43, or HKU1 is not the same as a COVID-19 diagnosis. Patients with COVID-19 will be evaluated and cared for differently than patients with common coronavirus diagnosis.

How Does the Virus Spread?

This virus was first detected in Wuhan City, Hubei Province, China. The first infections were linked to a live animal market, but the virus is now spreading from person-to-person. It’s important to note that person-to-person spread can happen on a continuum. Some viruses are highly contagious (like measles), while other viruses are less so.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas. Community spread means people have been infected with the virus in an area, including some who are not sure how or where they became infected.

Who is at higher risk for serious illness from COVID-19?

Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from this illness including older adults, and people who have serious chronic medical conditions like heart disease, diabetes, and lung disease

What are symptoms and complications that COVID-19 can cause?

Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing.

Should I be tested for COVID-19?

If you develop symptoms such as fever, cough, and/or difficulty breathing, and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your healthcare provider. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild. If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips of face, contact your healthcare provider or emergency room and seek care immediately. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.

What Should I know about COVID-19 if I have asthma?

People with asthma may be at higher risk of getting very sick from COVID-19. COVID-19 can affect your respiratory tract (nose, throat, lungs), cause an asthma attack, and possibly lead to pneumonia and acute respiratory disease

For more Info: https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/asthma.html

What should I know about COVID-19 if I have HIV?

Although the risk of serious illness from COVID-19 for people with HIV is not known, people with HIV may have concerns and questions related to their risk.

For more information: https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/hiv.html

Click here for a comprehensive list of FAQ’s:

https://www.cdc.gov/coronavirus/2019-ncov/faq.html

Click here for a COVID-19 Fact sheet and FAQ’s

CDB Weekly Points for LHDs 6.16.20

COVID-19 Provider Guidance 6.9.20

Updated Veterinarian Guidance 5.1.20

What to expect response to COVID-19 cases Long Term Care 4.17.20

Updated Provider Guidance 4.21.20

NCDHHS COVID-19 Key Points 4.9.2020

Preparedness Checklist for Nursing Homes and Long-term Care Facilities 4.9.2020

Resource Request Instructions for Healthcare Providers 4.7.20

Interim Guidance for Long Term Care Settings 4.1.20

COVID-19 Provider Guidance 3.29.20

COVID-19 Priority Testing for Patients with Suspected Infection 3.23.20

NC Reportable Disease and Conditions Rule 3.23.20

SDH Order Reporting COVID-19 Infection 3.23.20 

SDH Order Reporting Cause of Death 3.23.20

COVID-19 Provider Guidance 3.23.20

NC Interim Guidance for Outpatient Triage Assessment 3.23.20

COVID-19 Provider Guidance 3.20.20

COVID-19 Provider Guidance 3.16.20

Interim Guidance for PPE 3.12.20

COVID-19 Provider Guidance for Outpatient 3.16.20

COVID-19 Provider Guidance 3.13.20 

Testing supplies memo 3.12.20

COVID-19 Lab Testing Guidance 3.11.20

COVID-19 Flow Chart 3.11.20

COVID-19 Provider Guidance 3.10.20

COVID-19 Provider Guidance 3.8.20

COVID-19 Provider Guidance 3.2.20

COVID-19 Guidance for Schools & Daycare 3.2.20

COVID-19 Guidance flowcharts for Medical Community 2.27.20

COVID-19 Guidance for Medical Community 2.11.20

COVID-19 Provider Guidance 2.3.20

COVID-19 Healthcare Facility 1.30.20

COVID-19 Guidance for Medical Community 1.23.20

COVID-19 Guidance for Medical Community 1.21.20